Warranty & Fabric Care
R.E.Load bags and accessories have always had a reputation for being some of the most durable products available anywhere. We stand by our products, and want to help you keep them looking their best.
All R.E.Load products are guaranteed for life against manufacturer defects. This covers the stitching and construction of the bag. Please be aware that this does not cover normal wear and tear. If you have any issues with your bag due to a fault of ours, we will repair or replace the bag for you! Even in cases of normal wear and tear, i.e.; "my bag is eight years old and starting to wear out," we can often make repairs for little or no charge (you would be responsible for return shipping).
Download our Warranty & Fabric Care PDF.
Although we recommend spot cleaning first, the CORDURA® we use can be hosed down and even put into a washing machine if need be. Just be sure to place the bag in a mesh delicates bag before washing to ensure that the straps do not get tangled in the spindle or each other. Do not put the bag in the dryer; drip dry ONLY!
Our waxed canvas material is a highly specialized material that precludes normal cleaning. Just as you wouldn't wash a leather product such as shoes, gloves, or jackets, you won't be able to use detergents or dry clean your waxed canvas bag. Wax fabrics have been successfully used for many years without washing. A periodic cleaning with a damp cloth is all that is needed. Bare areas can be refinished with a wax compound (available for purchase separately), which can help restore the wax finish.